HealthGene would like to inform clients
that starting May 1 2005, only blood samples on cards
are accepted for resubmissions free of charge.
There have been a number of cases
in which due to poor feather samples clients were
asked to resubmit samples for avian DNA sexing several
times. HealthGene is testing EVERY sample submitted
and if the sample does not contain enough genetic
material for proper analysis, HealthGene does not
report results and requests samples to be resubmitted.
To avoid any delays with the results and to ensure
high quality of service, only blood samples will be
accepted for free resubmission. All feather samples
resubmitted for avian DNA sexing
will be considered as a new submission.